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AO Scan App Privacy Policy

This Privacy Policy explains how AO Scan Global (“we,” “us,” “our”) collects, uses, and protects information in connection with the AO Scan Global Companion App and our website.

Information We Collect
We may collect information that you choose to provide, including:

Contact information (such as name and email)

  • Details you submit through forms (such as height, weight, date of birth, country, professional role, business name, and similar fields when applicable)
  • Media you choose to submit (such as a facial photo and a short voice recording) when required for a requested service or demo
  • We may also collect basic technical information (such as device or browser type) to help operate and secure our services.

How We Use Information?

We use information to:

  • Provide requested services and support
  • Respond to inquiries and customer support requests
  • Improve our website/app experience and troubleshoot issues
  • Communicate important updates related to your request or account, when applicable

How We Share Information?

We do not sell your personal information. We may share information with service providers that help us operate our services (for example, website hosting, form processing, or communications tools) only as needed to provide and maintain our services.

Data Retention

We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will take reasonable steps to honor that request consistent with applicable laws and operational requirements.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is 100% secure.

Your Choices

You may request access, correction, or deletion of your information by contacting us.

Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

For privacy questions or requests, contact:

Privacy Policy

Disclaimer

Due to a lack of scientific evidence in the sense of TRADITIONAL medicine, science and conventional medicine do not recognise the existence of energetic/information fields, their analysis and harmonization, as well as their usefulness in medicine and other areas. No disease or medical condition is meant to be treated, mitigated, diagnosed, or prevented by the AO Scan system. It is instead designed to provide the user the choice to take information from information fields into account, even in the context of a holistic view, in order to attempt and derive useful information from them if necessary. Here, neither representative data nor data with scientific validation should be taken for granted. In light of this, each user should experiment to determine whether or not the program is useful to them based on their individual experiences. The terminology used in the databases and modules are not effects statements, they have not been examined by a recognized body, and they are not a part of the MDD/conformity MDR’s assessment process. The AO Scan system should only ever be used in line with the Instruction for Use and within the bounds of one’s professional practice, license, or certification. The usage of the AO Scan system shouldn’t be viewed as a replacement for a doctor’s independent judgment, diagnosis, and therapy selection. The therapist is always in charge of providing the proper diagnosis and treatment. The goal is to give the user a tool for potential application evaluation and trial, but it cannot take the place of a doctor. Always question the data from the AO Scan system critically, and if necessary, run it through additional tests. The body’s energy field is transient and ever-changing. Solex//aoscanglobal.com/AO Scan products, programs, and information are used at the user’s own risk, discretion, and independent judgment. SolexLife/Solex/AO Scan firms expressly disclaim liability for any user choices about the use of Solex/AO Scan goods or services outside the bounds of the manual.